1.  DEFINITIONS

In these Terms and Conditions ("Agreement"), the terms "Company," "we," "us," and "our" refer to Goodwork Productions, LLC, a California limited liability company. The terms "Client," "you," and "your" refer to the individual or entity that engages our services. "Project" means the specific scope of work described in a signed Statement of Work ("SOW") or project agreement. "Deliverables" means the final creative work product produced by the Company for Client under a Project.

2.  SERVICES OFFERED

Goodwork Productions, LLC operates as a full-service production company specializing in video production, casting services, and comprehensive pre- and post-production services. Our services encompass the creation of music videos, commercials, films, television programs, and live event productions. We provide casting services covering theatrical, commercial, industrial, modeling, voiceover, and specialized casting needs.

3.  ENGAGEMENT PROCESS

a.  Initiation. 

Clients initiate service requests by contacting us through our website, email, or phone. We provide initial consultations to assess project requirements and discuss service options.

b.  SOW and Agreement. 

Following consultation, we provide a written SOW outlining project scope, deliverables, revision rounds, timeline, and total cost. No work commences until the Client has signed the SOW or project agreement and the deposit described in Section 4 has been received in cleared funds.

c.  Change Orders. 

The base project price includes three (3) revision rounds. Any scope added beyond the agreed SOW — including additional deliverables, revised timelines, rush requests, artist riders, and green room requirements — constitutes added scope and will be memorialized in a written change order and priced accordingly before the additional work proceeds. Change orders are binding upon the Company's written confirmation.

d.  Signing Authority. 

Only the Founder/Executive Producer of Goodwork Productions, LLC has authority to execute agreements that legally bind the Company.

4.  PAYMENT TERMS AND PRICING

a.  Deposit. 

A non-refundable deposit of seventy-five percent (75%) of the total project fee is due upon execution of the project agreement, before any pre-production or production spending begins. The Company will not commence work, hold crew, or commit vendor expenditures prior to receipt of cleared funds.

b.  Balance. 

The remaining twenty-five percent (25%) is invoiced upon delivery of final files. Final Deliverables will not be released until the balance is paid in full.

c.  Pricing Structure. 

Project fees are determined on a case-by-case basis based on scope, complexity, timeline, and resource requirements. All pricing is set forth in the applicable SOW. Clients are encouraged to consult with our team to receive a detailed quote tailored to their project needs.

d.  Payment Methods. 

Clients may pay via ACH transfer, wire transfer, check, Zelle, or credit card. ACH and wire transfer are the preferred payment methods.

e.  Credit Card Fee. 

Clients electing to pay by credit card will be assessed a processing surcharge of three percent (3%) of the payment amount. This surcharge is disclosed at the time of invoicing and is passed through to cover processing costs. This surcharge applies to credit cards only; debit card transactions are not subject to a surcharge.

f.  Late Payments. 

Balances not received within the agreed payment period may accrue interest at the rate of 1.5% per month (18% per annum) or the maximum rate permitted by California law, whichever is lower. The Company reserves the right to suspend delivery of Deliverables and withhold final files pending receipt of all amounts due.

5.  CANCELLATION AND KILL FEES

a.  Non-Refundable Deposit. 

The 75% deposit paid at signing is non-refundable in all circumstances and constitutes the minimum amount owed upon any cancellation.

b.  Kill-Fee Schedule. 

If Client cancels or postpones a Project after execution of the project agreement, the following kill fees apply. The greater of the non-refundable deposit or the applicable kill fee below controls:

Cancellation Timing

Amount Owed

More than 5 days before scheduled shoot

75% deposit (non-refundable)

Within 5 days of scheduled shoot

50% of total project fee

Within 48 hours of scheduled shoot

100% of total project fee

c.  Committed Costs. 

In all cancellation scenarios, Client is also responsible for any committed and incurred costs — including crew holds, vendor deposits, equipment rentals, location fees, and prep expenses — billed in addition to the applicable kill fee.

d.  Postponements. 

A postponement is treated as a cancellation and rebooking. Kill fees may apply to the original date. Rescheduling is subject to availability and a new agreement or addendum.

6.  INTELLECTUAL PROPERTY AND OWNERSHIP

a.  Ownership of Deliverables. 

Upon receipt of payment in full, Client owns the final Deliverables created specifically for the Project. To the extent any Deliverable constitutes a "work made for hire" under 17 U.S.C. § 101 of the U.S. Copyright Act, such work is a work made for hire. For any element not qualifying as a work made for hire, the Company hereby assigns to Client all right, title, and interest in the Deliverables upon full payment.

b.  Raw Footage. 

Raw, unedited footage remains the property of Goodwork Productions, LLC and is retained in accordance with our media retention policy (approximately six months to one year post-delivery). Raw footage may be provided to Client upon written request and mutual agreement; additional fees may apply.

c.  Company Portfolio Rights. 

Goodwork Productions, LLC retains an irrevocable, royalty-free, worldwide right to display, exhibit, and use the completed Deliverables in its portfolio, reel, website, and promotional materials. Client may opt out of this right by providing written notice before execution of the project agreement. This right does not include the right to distribute the work commercially or license it to third parties.

d.  Pre-Existing Materials. 

Each party retains ownership of all intellectual property owned prior to or developed independently of the Project. The Company does not transfer any rights to its pre-existing tools, workflows, templates, or methodologies.

e.  Third-Party Licenses. 

Client is responsible for obtaining and maintaining all necessary clearances, licenses, permits, and rights for any Client-supplied materials (music, footage, trademarks, likenesses, locations) incorporated into the Deliverables. The Company is not liable for infringement arising from Client-supplied materials.

7.  CLIENT RESPONSIBILITIES

a.  Cooperation. 

Client shall provide timely cooperation, approvals, materials, and access reasonably necessary for the Company to perform the services. Delays caused by Client's failure to provide required inputs may extend timelines and, if they result in additional costs, may be billed as a change order.

b.  Revisions. 

Three (3) revision rounds are included in the base project price. Revision requests must be submitted in consolidated form within the agreed review window. Requests beyond three rounds, or requests made after Client approval, constitute added scope subject to a change order.

c.  Accuracy of Information. 

Client represents that all information, materials, and approvals provided to the Company are accurate, complete, and authorized, and that Client has the right to use and provide such materials.

8.  CONFIDENTIALITY

Each party agrees to keep the other party's non-public business information, project details, creative concepts, pricing, and unreleased content strictly confidential during and after the Project. Client and its representatives shall not post, share, duplicate, or distribute any unreleased footage, audio, or creative materials from the Project without the Company's prior written consent. This obligation survives termination of this Agreement.

Where a project requires an additional Non-Disclosure Agreement ("NDA"), the parties will execute a separate NDA prior to engagement.

9.  WARRANTY DISCLAIMER

THE COMPANY'S SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICES WILL MEET EVERY CREATIVE OR COMMERCIAL EXPECTATION OF CLIENT, OR THAT DELIVERABLES WILL ACHIEVE ANY PARTICULAR OUTCOME.

10.  LIMITATION OF LIABILITY

a.  Cap on Liability. 

TO THE MAXIMUM EXTENT PERMITTED BY CALIFORNIA LAW, EACH PARTY'S TOTAL LIABILITY TO THE OTHER FOR ANY CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT — WHETHER IN CONTRACT, TORT, OR OTHERWISE — SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY CLIENT TO THE COMPANY FOR THE SPECIFIC PROJECT GIVING RISE TO THE CLAIM.

b.  Exclusion of Consequential Damages. 

IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF REVENUE, OR LOSS OF BUSINESS OPPORTUNITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

c.  Exceptions. 

Nothing in this Section limits liability for: (i) a party's fraud or willful misconduct; (ii) indemnification obligations set forth in Section 11; or (iii) Client's obligation to pay fees owed.

11.  INDEMNIFICATION

a.  By Client. 

Client agrees to indemnify, defend, and hold harmless Goodwork Productions, LLC, its members, employees, contractors, and affiliates from and against any third-party claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (i) Client's use of the Deliverables; (ii) Client-supplied materials, including any infringement of third-party intellectual property rights; (iii) Client's breach of this Agreement; or (iv) Client's violation of any applicable law.

b.  By Company. 

The Company agrees to indemnify, defend, and hold harmless Client from and against any third-party claims arising out of the Company's gross negligence or willful misconduct in performing the services.

12.  FORCE MAJEURE

Neither party shall be in breach of this Agreement for any delay or failure in performance resulting from causes beyond that party's reasonable control, including but not limited to acts of God, natural disasters, pandemic, government orders, labor strikes, civil unrest, or failure of third-party infrastructure. The affected party shall provide prompt written notice and use commercially reasonable efforts to resume performance.

If a force majeure event continues for more than thirty (30) days, either party may terminate the Project in writing. In such case, Client shall pay for all work completed and costs incurred to the date of termination, and the non-refundable deposit shall be retained.

13.  DISPUTE RESOLUTION

a.  Informal Resolution. 

Before initiating any formal proceeding, the parties agree to attempt good-faith resolution by written notice describing the dispute and a thirty (30) day period to negotiate.

b.  Binding Arbitration. 

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to this Agreement — including its formation, interpretation, breach, or termination — shall be finally resolved by binding arbitration administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures, or its Streamlined Arbitration Rules for claims under $250,000. The arbitration shall be conducted in Los Angeles County, California, before a single arbitrator. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. Each party shall bear its own attorneys' fees unless the arbitrator finds a claim was brought in bad faith. THE PARTIES EXPRESSLY WAIVE ANY RIGHT TO BRING OR PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING IN ARBITRATION OR OTHERWISE.

c.  Exceptions to Arbitration. 

Either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm pending the outcome of arbitration. This Agreement does not prevent either party from filing a claim in small claims court for disputes within that court's jurisdiction.

14.  ELECTRONIC SIGNATURES AND NOTICES

a.  Electronic Signatures. 

The parties agree that electronic signatures are valid and binding to the same extent as original signatures, pursuant to the California Uniform Electronic Transactions Act (Cal. Civ. Code §§ 1633.1 et seq.) and the federal Electronic Signatures in Global and National Commerce Act (E-SIGN), 15 U.S.C. §§ 7001 et seq.

b.  Notices. 

All formal notices under this Agreement shall be in writing and delivered by email with confirmation of receipt, or by certified mail to the addresses on file. The Company's notice address is hello@goodworkprods.com.

15.  PRIVACY

The Company collects and processes Client information in connection with providing services. California residents have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, delete, correct, and opt out of the sale or sharing of personal information. The Company does not sell Client personal information. For questions about data practices, contact hello@goodworkprods.com. A full Privacy Policy — containing all disclosures required by the CPRA — is available on the Company's website.

16.  GOVERNING LAW AND JURISDICTION

This Agreement is governed by the laws of the State of California, without regard to its conflict of law principles. Any claim not subject to arbitration under Section 13 shall be brought exclusively in the state or federal courts located in Los Angeles County, California. Both parties consent to personal jurisdiction in such courts.

17.  GENERAL PROVISIONS

a.  Entire Agreement. 

This Agreement, together with any signed SOW, project agreement, and change orders, constitutes the entire agreement between the parties regarding the subject matter herein and supersedes all prior negotiations, representations, and agreements, whether written or oral.

b.  Severability. 

If any provision of this Agreement is found invalid or unenforceable, it shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.

c.  Waiver. 

Failure to enforce any provision of this Agreement shall not constitute a waiver of that provision or any other provision.

d.  Modifications. 

The Company reserves the right to update or modify these Terms and Conditions. The Company will provide email notice of any material changes to Clients with active or recently completed projects. Updated terms take effect thirty (30) days after such notice is sent, or upon posting to the Company's website for new clients, whichever is later. The terms in effect at the time a project agreement is signed govern that Project.

e.  Independent Contractors. 

The Company and its personnel perform services as independent contractors. Nothing in this Agreement creates an employment, partnership, or joint venture relationship between the parties.

f.  Assignment. 

Client may not assign its rights or obligations under this Agreement without the Company's prior written consent. The Company may engage subcontractors and freelancers in connection with a Project without Client's consent.

CONTACT

Goodwork Productions, LLC

hello@goodworkprods.com

Terms and Conditions v3.0  |  Last updated September 1, 2026